Scarlet Darkness Order Tracking Guide

After successfully placing your order, please allow the warehouse 1-2 days for order processing. Once the warehouse has finished packing and arranging shipment, you will receive an email from Scarlet Darkness with the subject: "Your order is on the way," reminding you that your package is in transit. (See image below)

Important Notes:

1. If you haven't received this email, please check your spam/junk mail folder or check if you have subscribed to Scarlet Darkness notifications.

2. The email will contain your order number and tracking number (marked in the image).

3. If you still haven't received it after one week, please contact our customer service via email:support@scarletdarkness.com for manual tracking.

 

After obtaining your package tracking number, you can track your package using the following websites:

Logistics Tracking Address:
https://www.yw56.com.cn/en/

Alternative Tracking Link:
https://www.17track.net/en

Important Notes:

1. The above tracking websites are official tracking links from the logistics provider,it's totally safe. If you are unsure, you can Google the website's security first;

2. Logistics typically involves two shipping cycles: the first leg and the last leg. First-leg logistics providers include: YANWEN, CNE, FedEx, FBA, etc.; last-leg logistics providers include: USPS, UPS, DHL, FedEx, etc. After arrival in your country, you can track the shipment using either the original tracking number or the updated tracking number. Just ensure the tracking number matches the logistics provider;

3. The logistics tracking will be updated in real time. Please allow 1-3 days for updates on the next leg.

For any other issues, please feel free to contact us for assistance. Our customer service team is dedicated to providing attentive service and resolving every problem you may encounter.❤