Scarlet Darkness Shipping Policy

Which countries do you ship to?

We ship Worldwide (we do not currently support this type of address, please do not fill in the fields below: PSC xxx BOX xxx).If you are not sure whether our products can be delivered to your delivery address, you can contact our email for consultation: support@scarletdarkness.com

We ship Worldwide (we do not currently support this type of address, please do not fill in the fields below: PSC xxx BOX xxx).If you are not sure whether our products can be delivered to your delivery address, you can contact our email for consultation: support@scarletdarkness.com

How long will delivery take?

Total delivery time = processing time + shipping time.

①In general areas, we usually provide standard transportation,  your parcel will take 7-25 working days to arrive;
② Some long-distance areas may take a long time & high shipping fee, your parcel will take 10-30 working days to arrive. 
Note: Due to the high cost of logistics, we will set the cost of logistics in different regions to ensure that your parcels arrive faster and safer.
During the checkout process, you can select your shipping method and understand your shipping costs on the order information page.
Once your package is announced for delivery, our system will send you a notification email, please be patient. Thank you for your understanding.

Delivery times may vary, especially during peak hours. please wait patiently.
All orders will ship on average 1-3 days after the order has been placed if the products you ordered are in stock.

Do you offer free shipping?

Yes, shipping is free worldwide on all orders over $89,If you are new here, register as a member in our website pop-up to enjoy free shipping.

How much does shipping cost?

Express shipping
$20 USD for orders under $89
Free for orders over $89
Fully trackable.
Standard shipping:
$8.99 USD for orders under $89
Free for orders over $89
Fully trackable.

Shipping Address:

All orders will be shipped to the shipping address provided by the customer during the checkout process. It is the customer's responsibility to ensure that the shipping address is accurate and complete. We cannot be held responsible for orders shipped to incorrect or incomplete addresses.

What is the status of my order?

You will receive emails and notifications that update you with the status of your order.
Note:Shipping speed may vary depending on the delivery address.If you want to check the logistics information of the order, you can log in our website to check the logistics information of the order.If you want to check more detailed logistics information, you can use this website: https://www.17track.net/

Where do you ship from?

We ship from our ethically managed factory in US,UK,FR,DE and Hong Kong, which warehouse to ship depends on whether there is in stock.

Shipping Partners:

We work with reputable shipping partners to ensure the safe and timely delivery of your orders. While we strive for timely deliveries, we cannot be held responsible for delays caused by our shipping partners' operational issues. Shipping can also be impacted by severe weather events which are beyond our control.

Tracking Information:

Once your order is shipped, you will receive an email notification with tracking information (if you have selected a tracked service), allowing you to monitor the progress of your shipment. Please note that it can take up to 2 business days after your order has been collected by shipping carriers for tracking information to become available.