Loyal Customers Bonus Point Program

About Points Reward

In order to better provide our brand's loyal customers with offers,discounts, we have set up a personal account for each customer.By using the "Rewards" app in the bottom right corner of our website, each customer can create their own personal points reward account.

The following are ways in which you can earn reward points.

  • Confirm your registration
You will receive 20 points for verifying your email on your profile page.
  • Buy and Save
You will earn 50 points for 1 purchase,points will be credited to your account automatically after you placing an order.
  • Participate in activities
You can earn points by participating in certain site activities.Follow on Instagram or Facebook,share on Instagram or Facebook,enter birthday info,jion a Facebook group,etc.(for Scarlet Darkness social media account and sharing method, please click the "Rewards" button in the right corner of the website)
  • Review our products
Points can be earned by posting reviews on your purchased items. After meeting the minimum text requirement, you will receive 5 points. If your review includes a photograph, you will receive 10 points. Please do not post photographs of yourself if you are under the age of 18. If your review includes size information, you will receive an additional 2 points.(Please send the screenshot of your review to our support email:support@scarletdarkness.com. We will add points to your account after verification)
  • Add points manually on some specific occasions
By subscribing to our website, actively interacting with our facebook or ins official account posts, hashtag our brand name on any social media, share improvements with us,we will give you bonus points for a surprise amount.(Please send the screenshot of your post to our support email:support@scarletdarkness.com. We will add points to your account after verification)

     

    About Points Redemption

    Your balance is displayed on the Points History page. It is the balance available to you on the current site.
    Every 100 points = $10. You can use the points to deduct up to 70% of the total price of your order (excluding tax, shipping costs and insurance). Points with the earliest expiration date will be applied first. After you redeem the corresponding offer with the points in your account, the discount will be automatically applied to the order.
    You can also use your points to redeem free shipping when you have enough points or redeem free gifts, etc.

    About Points Balance
    Please log into your account and click on "My Balance" in your account to view the balance. 

     

    About Points Redemption

    The expiration date of S&D points is 2 years,remember to use them in time.If your points expire before redemption, they will be deleted from your account.

    About Daily Limit of Points

    For every user, there is no maximum number of points they can receive daily. Accumulate as many points as you can to save more money on your orders!

    About Points Return
    1. If an unpaid order is cancelled, the points applied to the original order will be immediately returned to your account.
    2. If you return an order, the points used for that order will be returned to your account along with your refund or credit, if so selected. If you return part of an order, points will be returned to your account based on the percentage of the price of the returned items to the total order price.
    3. If the cancellation of your order or product return occurs after the points used would have expired, expired points will not be returned to your account. You can view the points details in your account.
    4. If your product return occurs after you have confirmed receipt of your order, points used in the order will be returned to your account. Points received from placing an order will be deducted when you return an order or items; the earliest expiring points will be deducted first. If your account does not have sufficient points balance, points will be deducted until the balance reaches 0.
    5. If you place a first order, receive points, use those points for a second order, after which you return the first order, we reserve the right to refund your purchase price on the first order minus the value of the points you received and used from the first order.

     

    Please Note: Points are awarded in the Company's sole discretion and are subject to the Company's Terms and Conditions which may be modified from time to time.

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